Tech Success for a Grateful LBSAC Resident

Talented artist and Long Beach Senior Arts Colony resident Alva McNeal recently requested assistance from Miles Morse who has, among other responsibilities, the job of serving as technology instructor/advisor at several of our EngAGE communities, including LBSAC. Alva shared her experience with Helene Weinberg, LBSAC Program Director:

Helene,

Please find the attached letter I emailed to Miles.

I recently purchased a new editing program with no knowledge of how to operate the software.

After going nuts for a few days, I connected with Miles.

He, too, was not familiar with the software but said, “Give me a day or two and we will get back together.”

Miles’ patience and knowledge has helped to make my project a success.

Please consider placing the letter into his employee file.

Alva

And here’s the lovely letter Alva wrote to Miles:

Hi Miles,

Thank you so much for helping me to understand the Affinity Designer software.

I do not believe I could have completed the project without your help.

It was extremely kind of you to take it to the next step of reviewing the software and learning how it works and then giving excellent instructions to me.

Your patience and consideration to myself and to our community here at LBSAC is exceptional. Thanks for being our “Teck Guy”!

Sincerely,

Alva Mc Neal

I am forwarding this letter to your supervisor, Helene Weinberg, and requesting that it be placed in your employment folder.

We love a success story!

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